Privacy Policy

Last updated: September 9, 2026

Paratus Supply & Service LLC, doing business as Walkie Talkie Depot (“Walkie Talkie Depot,” “we,” “us,” or “our”), operates walkietalkiedepot.com, including its related content, features, tools, products, and services (collectively, the “Services”).

Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, make a purchase, use our Services, or communicate with us.

If this Privacy Policy conflicts with our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy controls.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include information that has been anonymized or de-identified so that it cannot reasonably identify a person.

Depending on how you interact with our Services, we may collect:

• Contact information: Your name, email address, phone number, billing address, and shipping address.

• Payment and transaction information: Payment details processed through our payment providers, payment confirmations, order details, and records of purchases, returns, refunds, or other transactions.

• Account information: Login credentials, account preferences, and settings when you create or use an account.

• Customer communications: Information you provide when requesting product recommendations, radio programming, quotes, order assistance, or other support.

• Device information: Your IP address, browser type, device identifiers, and information about your network connection.

• Usage information: How you interact with our website, including pages and products viewed, items added to your cart, and other browsing activity.

• Content you submit: Reviews, photographs, or other information you choose to provide through available features.

Where Personal Information Comes From

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or otherwise use our Services.

• Automatically through cookies and similar technologies when you visit or interact with our website.

• From service providers that support payment processing, website hosting, analytics, shipping, customer support, and other business functions.

• From business partners or other third parties, where permitted by applicable law.

How We Use Personal Information

We use personal information for the following purposes:

Providing our Services. To process payments, fulfill and ship orders, provide product support, respond to programming or quote requests, manage accounts, and handle returns, refunds, and other transactions.

Improving and personalizing the shopping experience. To understand how customers use our website, remember preferences, recommend relevant products, and improve our Services.

Marketing and advertising. To send promotional communications and display relevant advertisements on our website and other platforms, where permitted by applicable law. Advertising may be based on browsing activity, previous purchases, or other interactions with our Services.

Security and fraud prevention. To protect accounts, transactions, customers, and our business; investigate suspicious activity; and prevent fraud or misuse.

Customer communications. To answer questions, provide order updates, resolve problems, and maintain our relationship with you.

Legal and business purposes. To comply with applicable laws and valid legal requests, maintain required records, enforce our policies, resolve disputes, and protect our rights and the rights of others.

Cookies, Analytics, and Advertising

We and our service providers, including Shopify, may use cookies, pixels, and similar technologies to operate our website, remember preferences, measure activity, improve performance, and support advertising.

Some technologies support essential functions, such as shopping carts and checkout. Others support analytics, personalization, or advertising.

You can manage cookies through your browser settings and through privacy controls made available on our Services. Blocking some cookies may affect website functionality.

To request an opt-out of the sale or sharing of personal information or its use for targeted advertising, email info@walkietalkiedepot.com with the subject “Privacy opt-out request.”

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• Service providers: With Shopify and providers that help us operate our business, including payment processors, shipping providers, technology providers, analytics services, and customer-support providers.

• Advertising and marketing partners: With partners that help us deliver and measure advertising or marketing. These partners may process information under their own privacy policies. Depending on where you live, you may have the right to opt out of certain disclosures or uses.

• At your direction or with your consent: When you ask us to share information or use a feature that involves another provider.

• Business transactions: In connection with a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our business or assets.

• Legal and security purposes: When necessary to comply with applicable law or valid legal process, enforce our policies, investigate fraud, or protect our business, customers, or others.

To submit a privacy request concerning our disclosures, contact info@walkietalkiedepot.com.

Our Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our Services to operate and improve its services.

Information submitted through our store may be shared with Shopify and other service providers located outside your country.

We also use Shopify enhanced features that may incorporate information about your interactions with our store, other merchants, and Shopify. For these features, Shopify may process personal information for its own purposes and is responsible for responding to requests concerning that processing.

You can learn more through the Shopify Consumer Privacy Policy.

You can submit requests relating to information processed by Shopify through the Shopify Privacy Portal.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies.

We are not responsible for the privacy, security, or content of third-party websites. Review their policies before providing personal information.

Information you post publicly, including reviews or social-media content, may be visible to others. Linking to a third-party website does not itself constitute our endorsement.

Children’s Privacy

Our Services are intended for general shopping and business use and are not directed to children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided personal information to us, contact info@walkietalkiedepot.com so we can investigate and address the request.

We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms are defined under applicable privacy laws.

Security and Retention

We take measures designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed completely secure.

Please do not send payment-card numbers, passwords, or other sensitive information through ordinary email.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing our Services, maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods vary depending on the type of information and the reason it is maintained.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we maintain about you.

• Request deletion of personal information.

• Request correction of inaccurate information.

• Request a portable copy of certain information.

• Opt out of the sale or sharing of personal information or its use for targeted advertising.

• Withdraw consent where processing is based on consent.

• Appeal a decision concerning a privacy request.

These rights may be subject to exceptions or limitations under applicable law.

Submitting a request

Email info@walkietalkiedepot.com or call +1 (973) 919-6578. Describe your request and provide enough information for us to identify the relevant account or transaction. Do not send sensitive identification documents unless we request them through an appropriate method.

We may need to verify your identity before fulfilling a request. Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of authorization and verification of your identity.

We will respond within the time required by applicable law and will not discriminate against you for exercising your privacy rights.

Advertising opt-outs

To request an opt-out of the sale or sharing of your personal information or its use for targeted advertising, email info@walkietalkiedepot.com with the subject “Privacy opt-out request.” You may also use relevant privacy controls available through our Services.

Some browsers support Global Privacy Control, a signal that communicates an opt-out preference. Learn more at globalprivacycontrol.org. Applicable law may require us to honor this signal. Contact us if you have questions about how your preference is being applied.

Email preferences

You can unsubscribe from promotional emails by using the unsubscribe link included in those messages. We may still send non-promotional messages concerning orders, accounts, support requests, or other transactions.

Requests to Shopify

For information processed by Shopify for its own purposes, visit the Shopify Privacy Portal.

Complaints

If you have concerns about our privacy practices or how we handled a request, contact info@walkietalkiedepot.com.

Depending on your location, you may have the right to appeal our decision or submit a complaint to your local data-protection authority.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries other than where you live.

Where applicable law requires safeguards for international transfers, we rely on recognized transfer mechanisms, such as applicable Standard Contractual Clauses or transfers to countries recognized as providing adequate protection.

Changes to This Privacy Policy

We may update this policy to reflect changes in our Services, business practices, or legal requirements.

We will post the revised policy on this website and update the “Last updated” date. We will provide additional notice when required by applicable law.

Contact Us

Paratus Supply & Service LLC
Doing business as Walkie Talkie Depot

Email: info@walkietalkiedepot.com
Phone: +1 (973) 919-6578

Business address:
523 Fountain Ave
Lyndon, KY 40222
United States

Contact us using the details above for questions about this policy or to submit a privacy request.